OPM300 all SLPs (module 1-5)

Background:

Within the world of shipping and transportation we find an industry that tends to catch one’s eye. This we call FEDEX. The following paragraphs will provide a brief explanation of how operations have been managed within this company.

We will begin our study on Operations Management with the fast growing Air Delivery and Freight Service Industry of FEDEX. Its main line of business is shipping and forwarding services yet nevertheless has also extended its fingers into customs, logistics, distribution and transportation, trade advisory, and advance ecommerce.

Management operates on a service built foundation. FEDEX wishes to provide supreme customer satisfaction through not only domestic but worldwide support.

The nature of the operation is to provide flexible and reliable solutions at a name people can trust. Offices have been established in several parts of the worlds.

The global strategy of this operation can be described as network based. There have been alliances built to provide a comprehensive ocean and air international logistics industry.

SLP 1

Consider the organization you selected ”FEDEX”. Turn in your one to two page paper Courier New 12 PT Font addressing the following questions:

• how project management influence other departments and functions of this organization i.e., marketing, finance, accounting, human resources, etc.)?

• What are the difficulties or limitations for implementing PERT and CRM in the organization?

Expectations:

1. Answer questions with clarity.

2. Show depth and breadth in your paper to enhance the quality of your paper.

3. Try your best to search in our library to find some papers/articles to support your argument and show them in the reference list.

SLP2

Research FEDEX. Turn in your one to two page paper addressing the following questions:

1) How product design is applied in decision-making of that organization?

2) Can you describe a Product Life Cycles in the organization?

3) How different Issues for Product Development are applied in the organization?

Expectations:

1. Answer questions with clarity.

2. Show depth and breadth in your paper to enhance the quality of your paper.

3. Try your best to search in our library to find some papers/articles to support your argument and show them in the reference list.

SLP 3

Research FEDEX. Turn in your one to two page paper addressing the following questions :

1) What process strategy (form the four process strategies) is applied in that organization?

2) Where is the headquarter (or distribution center) of the organization? Are there any benefits locating there? If you could choose, where would you choose?

Expectations:

1. Answer questions with clarity.

2. Show depth and breadth in your paper to enhance the quality of your paper.

3. Try your best to search in our library to find some papers/articles to support your argument and show them in the reference list.

SLP 4

Research FEDEX. Turn in your one to two page paper addressing the following questions:

1) Check the internet about the company you chose. Check the websites as well. How is e-commerce applied in the organization?

2) How can e-commerce provide competitive advantage for that organization?

3) Relate to the former IBM chairman Louis Gerstner 's comment "all about cycle time, speed, globalization, enhanced productivity, reaching new customers, and sharing knowledge across institutions for competitive advantage." Can you relate what you have learned in this module to the function of e-commerce in the organization?

Expectations:

1. Answer questions with clarity.

2. Show depth and breadth in your paper to enhance the quality of your paper.

3. Try your best to search in our library to find some papers/articles to support your argument and show them in the reference list.