EMBRY RIDDLE BSAB426 6.5 QUIZ

The international aviation industry firms ‘employment relationship’ is critical to its success because of the service-intensive environment, the high ratio of labor costs to total costs and the high level of union representation. Explain the following:

1. The difference between ‘control’ and ‘commitment’ employment relationships in the workplace. Select the one you support and explain why.
2. The difference between ‘avoidance’, ‘accommodation’, and ‘adversarial’ employment relationships in the collective bargaining process. Select the one you support and explain why.
3. An important consideration when identifying employment relationship strategic decisions from country to country.

QUESTION 2

The Railway Labor Act (RLA) governs the US airline industry, while the National Labor Relations Act (NLRA) governs other private sector industries. Explain two differences between the RLA and the NLRA.

QUESTION 3

Explain three ways that airlines in other countries differ from their counterparts in the US. Present your thoughts on the future of global liberalization in the international airline industry.

QUESTION 4

Review Table 11.8 in your textbook. Describe the table’s findings and then present your opinion regarding the success/failure of maintaining high quality relationships between management and unions.

QUESTION 5

For each of the six key HR management practices, explain the practices that your textbook finds supports higher levels of aircraft productivity, staffing productivity and service quality.